COVID-19 WE ARE STILL OPEN FOR BUSINESS
Your specialist in scientific instrumentation
Dear Valuable Partners,
As you know the Covid-19 is continuing to expand its footprint around many countries and specifically in Europe. Milexia is monitoring this situation very carefully and we are taking appropriate steps to safeguard our employees.
Securing our supply chain is a priority for us. We are in contact with all our suppliers that can be affected by some work/transport restrictions.
In regards to that situation, some additionnal lead time for delivery of our products may be encountered.
Milexia is evaluating the exact impact on its supply chain and will keep you informed of any evolution of the situation.
China’s production is restarting gradually, nevertheless end to end logisitic is still not at the level before crisis.
The business continuity plan of Milexia has been organized and all its employees are mobilized to offer the same quality service as in normal times.
Fell free to contact Milexia sales representative for more detailed informations.
Is our business maintained, what is the impact on delivery time?
Please refer to your Milexia sales representative for specific information in regards to your account. The situation is currently under control, however we are seeing longer delivery times. It is therefore advisable to anticipate the needs in order to protect yourself from this situation as much as possible. As soon as our supply chain service is notified of the delays, we will ensure that this information is passed on to our customers as soon as possible.
What are our stock levels and supply opportunities?
Our business is maintained and our stock levels are good. Supplies are always possible. However, we may encounter additional delivery time.
Is it still possible to schedule interventions, demonstrations and customer visits?
The health of our employees is a priority. According to government guidelines, we prioritize meetings as much as possible using video conferencing solutions (Microsoft Teams, Webex). We adapt our working methods to maintain the same quality service.
Thus demonstrations can be carried out through these means. You can consult our sales team to arrange an appointment.
For any question, please contact us: + 33 1 69 53 80 00